Refund Policy
Return Window
We accept returns within 30 days of delivery. To be eligible, items must be unused, unworn, and in their original packaging with tags attached.
How to Start a Return
Email us at Email with your order number and reason for return. We'll respond with instructions and a return address.
Non-Returnable Items
For hygiene reasons, the following items cannot be returned unless defective:
- Nursing bras and undergarments
- Any item marked "Final Sale"
Refunds
Once we receive and inspect your return, we'll notify you of the approval status. Approved refunds are issued to your original payment method within 5–10 business days. Original shipping costs are non-refundable.
Return Shipping Costs
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect — in which case we'll cover the cost or send a free replacement.
Damaged or Incorrect Items
If you receive a damaged, defective, or wrong item, contact us within 48 hours of delivery with photos of the product and packaging, and we'll arrange a replacement or refund at no extra cost.
Exchanges
The fastest way to get the item you want is to return the original item and place a new order once your return is accepted.
Late or Missing Refunds
If you haven't received a refund after the timeframe above, first check your bank/card statement, then contact your payment provider — processing times can vary. If you still have questions, reach out to us at [support email].
[Store Name] reserves the right to update this policy at any time. Changes will be posted on this page.